Reception Manager - #1623680

Job Title: Reception Manager

Location: New Greek Restaurant Opening

Capacity: 250 Seats

Team: Michelin-experienced Chef & General Manager

About the Restaurant:

We are preparing to open an exciting new Greek restaurant in the heart of the city, offering an elevated and immersive dining experience. With a focus on bold flavors, exceptional service, and high-energy vibes, our 250-seat venue promises to become a standout destination. Led by a Michelin-experienced chef and a general manager with a passion for hospitality, we’re looking for a dynamic and enthusiastic Reception Manager to join our team and help bring our vision to life.

Position Overview:

As the Reception Manager, you will be the first point of contact for guests, ensuring that every person who walks through our doors feels welcomed and valued. You’ll play a key role in setting the tone for the guest experience, managing reservations, and overseeing the front-of-house team. Your big energy, attention to detail, and ability to thrive in a fast-paced, high-volume environment will be essential as you work with our Michelin-experienced chef and general manager to deliver an unforgettable dining experience.

Key Responsibilities:

• Lead and manage the front-of-house team to provide exceptional service and create a welcoming atmosphere for guests.


• Oversee the reservation system, ensuring efficient guest flow and optimal seating arrangements for the 250-seat restaurant.


• Greet and seat guests in a warm, professional, and timely manner, managing waitlists and handling special requests.


• Collaborate closely with the kitchen and service teams to ensure smooth communication and coordination throughout service.


• Ensure all guest inquiries and concerns are handled promptly and effectively, maintaining a high level of customer satisfaction.


• Manage guest feedback, both positive and constructive, and use it to continuously improve service.


• Train and mentor junior reception staff, ensuring they meet the restaurant’s service standards and embody the brand’s values.


• Maintain a polished and professional front-of-house operation, ensuring cleanliness, organization, and attention to detail at all times.


• Handle administrative tasks such as managing reservations, guest profiles, and event bookings.


• Support the general manager in ensuring the smooth running of the front-of-house operations.

Key Requirements:

• Previous experience as a Reception Manager, Front-of-House Supervisor, or in a similar role, ideally in a high-end or Michelin-starred environment.


• Strong understanding of restaurant operations and customer service excellence.


• Ability to lead and motivate a team, creating a positive and energetic atmosphere.


• Excellent communication and interpersonal skills, with the ability to engage with guests and staff at all levels.


• Strong organizational skills, with the ability to manage reservations and guest flow in a high-volume environment.


• Proficiency in using reservation systems (e.g., OpenTable, Resy) and basic office software.


• A passion for Greek cuisine and hospitality, with a keen interest in contributing to the restaurant’s success.


• A positive, proactive, and energetic attitude, ready to lead by example in a fast-paced setting.

What We Offer:

• Competitive salary and benefits package.


• Opportunity to work with a Michelin-experienced team and be part of an exciting new restaurant opening.


• A vibrant, high-energy work environment with plenty of room for growth and development.


• The chance to shape the guest experience and contribute to the success of a dynamic, ambitious restaurant.

If you're a dedicated, energetic professional with a passion for hospitality and an eye for detail, we want to hear from you! Join us in creating something truly special and be part of the team behind our anticipated new Greek restaurant opening.