Nurse Quality Auditor - Medical Law Services (MLS) - #1686208

Job Description Nurse Quality Auditor - Medical Law Services (MLS) Location Hybrid work in Liverpool :

Nurse Quality Auditor - Medical Law Services (MLS)

Location: Hybrid policy - Able to travel to one of the office locations (Manchester, Southport, Liverpool, Leeds)

Hours: 35 hours a week, Monday to Friday 9:00am to 5:00pm.

Salary: DOE

Medical Law Service part of Fletchers Solicitors group have a fantastic opportunity to join our growing Team.

Purpose of role:

To support the Nurse Audit function in maintaining and enhancing the quality of the Nurse Analyst Pagination teams. This includes completing a minimum of two audits per Nurse per month, assisting in the review of externally shared products to ensure adherence to quality standards and processes, and providing constructive feedback for continuous development. The role requires agile working and confidence in engaging with stakeholders at all levels, both internal and external.

In return Fletchers can offer:

• 35 hours working week


• Bonus scheme (subject to targets being met)


• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment


• Pension scheme with tax-efficient salary sacrifice option


• Life Assurance Policy


• Medicash policy to cover some dental, optical and other medical expenses


• Company sick pay


• Enhanced Maternity, Paternity and IVF schemes


• Flexible, agile working environment with a positive work-life balance


• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)


• Monthly voucher awards for winning nominees

About Fletchers Group:

Medical Law Services part of Fletchers Group is a rapidly growing law firm specialising in personal injury and clinical negligence law. We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds, Southport, Bolton and Cambridge. We offer fabulous benefits, apprenticeships, and internal progression, around 10% of colleagues are currently working on apprenticeships more than ever before - and we are continuing to grow our L&D offering. We have a great culture and people that will support you and your goals.

More information about us can be found on our website. https://www.fletcherssolicitors.co.uk/about-us

Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. Were committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. Were proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

Main Responsibilities:

• Performance of quality check and audit of all products completed within Nurse Pagination Team.


• Audit is to include a review of paginated bundle, chronology, index, schedule of radiology and opinion of merit. Including quality check of opinion on merit and other products to ensure all relevant medical records and key points considered, ensuring consistency amongst the products.


• To complete an agreed number of audits per nurse analyst per month.


• Provide results / constructive feedback to the Nurse Analysts as well as their Team Leader.


• Keep documentary evidence / data of department audit results.


• Data delivery to Nurse Manager and Head of.


• As and when necessary, to flag any issues with the product that may need clawing back from Legal.


• Liaise with your Team Leader and Nurse Educator to flag any individual or department specific training needs.


• Assist when required with training of new starters and development needs.


• Research medical conditions and standards of care with recognised evidenced research.


• Review medical records and any other documentation relevant to the case.


• Assist when required with completing pagination products.


• Adding to or amending pagination bundles already prepared at the instruction of either the legal members of the team.


• Experience led progression towards competing Risk Assessment 1s / initial leads into the business.

Essential Qualifications, Skill, and Experience:

• Minimum of 3-5 years post-qualification clinical experience in NHS practice / clinical setting


• Working as a Nurse Analyst


• Excellent communication skills


• Be highly motivated, organised, and proactive


• To have precise and high-level attention to detail


• Ability to work as a team member


• Positive attitude to change and delivery of constructive feedback to peers


• Ability to work under pressure whilst maintaining high standards


• Working knowledge of audits and interpreting the findings to improve/maintain practice

Desirable Qualifications, Skills and Experience:

• Experience of proclaim or other software tools for example Adobe, Microsoft


• 2 years as a Nurse Analyst (negotiable DOE)

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.