IT Service Desk Engineer - #1713941
Ascent People Ltd
IT SERVICE DESK ENGINEER - SPANISH SPEAKING
Location: Liverpool
Work Setting: Onsite, Monday to Friday
Seniority Level: Mid-level to Senior
About the Opportunity
Join a prestigious global organisation with over 130 years of industry leadership as a Spanish-speaking IT Service Desk Engineer.
This Liverpool-based position offers exceptional career advancement opportunities and fully funded professional training.
My client provides a dynamic and rewarding environment where your technical expertise and customer service excellence will be highly valued. The ideal candidate will thrive in a fast-paced setting while delivering exceptional IT support.
Key Requirements for the IT Service Desk Engineer vacancy
Technical Expertise
- Proven experience in a similar IT support role
Fluent Spanish - business proficiency required- Proficiency with Google Workspace ecosystem (Gmail, Chat, Docs)
- Windows desktop environments (Windows 10/11)
- Mobile device platforms (Android and iOS)
- Microsoft Office 2016/2019
- Mitel VOIP phone systems or equivalent
- Mobile Device Management solutions (AirWatch)
- Windows Server administration and Active Directory
- Windows 10 deployment (WDS)
- Working knowledge of Citrix, VMWare, or Cisco/Meraki technologies (advantageous)
Professional Competencies
- Exceptional troubleshooting skills with meticulous attention to detail
- Outstanding customer service mindset
- Strong communication skills
- Precise and thorough documentation practices
- Self-motivated with strong independent decision-making capabilities
- Innovative thinker who contributes fresh perspectives
- Proactive problem-solver who anticipates and addresses issues
Qualifications
- ITIL certification (advantageous)
This role requires full-time office presence (5 days/week) and experience managing stakeholder expectations, including challenging interactions.
Are you ready to advance your IT career with a respected global leader? Apply today!
Ascent People is an employment agency for this vacancy, and applicants of all ages and backgrounds will be considered.
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