Customer Services Internship - #1743206

Are you looking to take your first step into the world of work? Are you considering a career change or returning after a break? Are you looking for greater flexibility and the opportunity to work hours that are outside of the normal 9-5? This could be the perfect opportunity for you.

We are excited to launch our Twilight Team Pilot – a brand-new initiative designed to deliver exceptional customer service during the key evening hours of 2:00pm to 10:00pm, Monday to Friday. As part of this dynamic team, you'll gain hands-on experience in a fast-paced, global shipping environment, supporting customers and helping our business move forward. This internship is for a period of 6 months.

What you'll be doing:

• Responding to customer queries via email

• Supporting the resolution of shipment tracking and delivery issues

• Assisting in updating systems with accurate and timely information

• Working closely with internal teams to ensure excellent service delivery

• Playing a key role in shaping the future of our Twilight Team

What we’re looking for:

• A positive attitude and a genuine desire to help customers

• Good communication skills and a friendly, professional manner

• Basic IT skills and a willingness to learn new systems

• Reliability, teamwork, and attention to detail

• No previous experience required – just your enthusiasm and motivation!

We offer: Full training and mentoring from experienced colleagues A supportive working environment that welcomes fresh starts An excellent opportunity to develop customer service skills A chance to be part of an innovative pilot with potential for future roles

Whether you're new to the workforce, exploring a career change, or re-entering the workplace after time away, we’d love to hear from you.

Ready to join the Twilight Team?Apply now and take the first step in your journey with a company that moves the world.