Retail Parts Advisor Apprenticeship - #1751082

Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Completing An Apprenticeship Is Just The Start Of Your Career At Mercedes-Benz. Examples Of Some Career Paths Our Graduates Have Taken Are

• Maintenance, System and Diagnostic Technicians
• Service Team Leader
• Service Manager
• After Sales Manager
  
  

The Role Of a Retail (Parts) Advisor Apprentice

• Building and maintaining relationships with internal and external customers both in person and over the phone
• Developing relationships with other departments
• Preparing orders
• Meeting deadlines
• Stock control/Management
• Processing Warranty Claims and Payment
• Identifying Parts
• Business development/ Planning
• Marketing and Visual Merchandising
• Forecasting and Budgeting
• Managing logistics including organising and arranging deliveries
  
  

You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.

Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.

Monday to Friday, between 9.00am to 5.00pm.