Service Advisor - #2067699

Service Advisor / Service Receptionist

Salary: Up to £34,000 basic | OTE £39,000

Location: Liverpool

Richard Abson Group are working with a premium dealership in Liverpool to recruit an experienced Service Advisor / Service Receptionist.

This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles.

The site is extremely well-supported with 16 Technicians and 3 Service Advisors already in place, ensuring a strong workshop capacity and a collaborative working environment.

As a Service Advisor / Service Receptionist, you will:

• Act as the first point of contact for customers, delivering outstanding service
• Handle customer enquiries and provide technical information on vehicle servicing and repairs
• Keep customers updated on vehicle progress
• Promote and sell service plans and additional products
• Ensure a consistently high level of customer satisfaction

• Minimum 1 year’s experience in a similar role (main dealer preferred)
• Strong customer service and communication skills
• Sales-focused with the ability to upsell effectively
• Experience with Kerridge and 1Link is advantageous

• Up to £34,000 basic salary
• Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £39,000
• Monday to Friday on a rota basis:
• 8:00am–5:00pm
• 8:30am–5:30pm
• 9:00am–6:00pm
• 1 in 4 Saturday mornings: 8:30am–12:30pm
• Excellent training and career development opportunities

Join a successful, premium brand in a supportive and growing environment.

Apply now or contact Jake Jones at Richard Abson Group for more information.