Fleet Insurance Account Handler - #2111914

Liverpool | £26,000 - £33,000 + Excellent Benefits | Office Based

Are you an experienced commercial insurance professional with knowledge of fleet, motor or multi-vehicle policies?

CKB Recruitment is working with a long-established specialist insurance broker that is looking to recruit a Fleet Insurance Account Handler for its Liverpool office.

This is an excellent opportunity to join a friendly and supportive team, managing and supporting a growing portfolio of fleet, multi-vehicle and commercial motor clients.

You will act as a key point of contact for clients and insurers, providing day-to-day policy support and ensuring customers receive an accurate, responsive and professional service.

Working closely with the Fleet Managers, your responsibilities will include:

• Supporting the onboarding of new fleet and commercial motor clients
• Handling client and insurer enquiries by telephone and email
• Processing mid-term adjustments and policy documentation
• Maintaining accurate records on CRM and policy administration systems
• Monitoring renewal dates, deadlines and outstanding actions
• Working with underwriters to resolve cover queries and policy issues
• Building strong relationships with clients and insurer partners
• Identifying cross-selling opportunities across commercial insurance products
• Following internal procedures and regulatory requirements
• Delivering consistently high levels of customer service

To be considered, you will need:

• At least 1 years experience dealing with commercial insurance
• Experience dealing with commercial fleet risks.
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational ability
• Experience using CRM, broking or policy administration systems
• A proactive, customer-focused and solution-driven approach
• The ability to manage multiple tasks and priorities

Our client is a well-established insurance business that has been supporting customers for more than 65 years.

The company has built a strong reputation within the commercial motor and taxi insurance markets, combining specialist knowledge with a personal and straightforward approach.

You will be joining a supportive business that invests in its people and encourages employees to develop their technical knowledge and professional qualifications.

• Salary of £26,000 - £33,000, depending on experience
• Private medical cover after probation
• Death in service cover after probation
• Generous annual leave, increasing after two years’ service
• Workplace pension
• Support towards recognised insurance qualifications
• Employee wellbeing support
• Access to an online discount marketplace
• Friendly and supportive working environment

This is an office-based role in Liverpool and an excellent opportunity for an insurance professional looking to develop within the commercial fleet market.

Apply today with your CV for a confidential discussion.