Pension Payroll Administrator - #2116999

Adaptable Recruitment are excited to be working with a thriving business based in Liverpool City Centre who is looking to recruit an experienced Pension Payroll Administrator to join their vibrant team.

Salary and Benefits
Up to £34000 per annum
25 days holiday + Bank Holiday
Private Medical after a qualifying period
4 x salary death in service benefit

Job Duties and Responsibilities
Payroll Processing

• Process regular and ad-hoc pension payrolls (monthly, quarterly, annual)
• Calculate and process:
  • Pension income payments
  • Tax deductions (PAYE)
  • Lump sums, drawdown payments, and death benefits
• Ensure all payments are authorised and released within agreed SLAs

Tax & Compliance

• Apply PAYE tax codes in line with requirements
• Submit Real Time Information (RTI) reports accurately and on time
• Process P45s, P60s, and year-end tax reconciliations
• Maintain compliance with pension legislation and internal controls

Member & Adviser Support

• Respond to member, IFA, and third-party queries relating to payroll and payments
• Provide clear, accurate explanations of tax and payment calculations
• Support vulnerable customers in line with Consumer Duty expectations

Systems & Data Management

• Maintain accurate member records across payroll and administration systems
• Update tax codes, bank details, and payment instructions
• Support system testing, upgrades, and process improvements

Continuous Improvement

• Identify opportunities to improve payroll processes, controls, and efficiency
• Support automation and standardisation initiatives
• Contribute to operational KPIs and service delivery reporting

Key Skills & Experience
Essential

• Strong understanding of PAYE and pension taxation
• Knowledge of RTI submissions and HMRC requirements
• High level of accuracy and attention to detail
• Ability to manage multiple payroll cycles and deadlines

Desirable

• Experience with pension administration platforms
• Understanding of drawdown and complex benefit payments
• Experience in a regulated financial services environment
• Experience in pension payroll administration

Competencies

• Strong organisational and time management skills
• Analytical and problem-solving ability
• Clear and professional communication
• Customer-focused mindset
• Ability to work independently and as part of a team