Assistant Manager - #2167346

Company Description Shrimp & Co. is a fast-growing seafood brand in the UK, created to offer a bold, flavor-packed dining experience for shrimp and fish enthusiasts. Since opening the first branch in Leicester in March 2025, the brand has quickly expanded to Birmingham,london and liverpool, with Manchester and additional cities planned. Guests enjoy fresh shrimp skewers, dynamic seafood boils, and relaxed coastal-inspired environments that turn each meal into an escape. With strong demand and active franchising interest, Shrimp & Co. is positioning itself as the UK’s leading destination for seafood lovers and continues to build vibrant teams to support its growth.

Role Description The Assistant Manager is a part-time, on-site role based at our Liverpool location, supporting the daily operation of the restaurant. This role helps oversee front-of-house service, ensuring guests receive welcoming, efficient, and high-quality experiences throughout their visit. Responsibilities include coordinating staff schedules, supporting team members during busy shifts, and monitoring food quality, hygiene, and presentation standards. The Assistant Manager assists with cash handling, basic reporting, and stock checks, while helping to implement company policies and procedures. This role also contributes to local marketing initiatives, supports training of new team members, and acts as a key point of contact for resolving guest issues promptly and professionally.

Qualifications

• Experience in restaurant or hospitality operations, with the ability to support daily service, manage workflows, and uphold food safety and hygiene standards.
• Strong team leadership and people management skills, including coaching, motivating, and supporting diverse staff in a fast-paced environment.
• Customer service skills, with a focus on creating welcoming guest experiences, handling inquiries, and resolving concerns in a calm, solution-oriented manner.
• Basic administrative and organizational skills, such as cash handling, shift scheduling support, inventory checks, and accurate record-keeping.
• Clear, professional communication skills for interacting with guests, team members, and management, both in person and in writing.
• Ability to work flexible hours, including evenings, weekends, and holidays, as business needs require.
• Prior supervisory or shift leader experience in food service or retail is preferred but not required.
• Familiarity with UK food safety regulations and health and safety practices is an advantage.