Client Advisor - #2167857

David M Robinson, the jewellers, was first established in Liverpool in 1969. As a family-owned business, we continue to hold design, independence, and heritage at the heart of everything we do. With multiple showrooms across the North West and in London, our estate now includes four DMR fine jewellery & luxury watch showrooms, an Omega and a Tag Heuer boutique in Liverpool One, a Tudor boutique in Manchester city centre, a jewellery boutique in London’s Peninsula Hotel and a newly refurbished fine jewellery and bespoke showroom in Altrincham, Cheshire.  

We are recruiting for a temporary part time Christmas role (ASAP - January 10th) - if you have hospitality, retail or sales experience and are interested please apply!

Our TAG Heuer Boutique stands at the forefront of performance and luxury, offering one of the largest TAG Heuer retail spaces in the UK. It provides a unique opportunity to fully immerse yourself in the brand’s rich heritage, pioneering spirit and passion for innovation.

Rooted in motorsport, our philosophy of “Design to Win” embodies a relentless pursuit of excellence, pushing boundaries and redefining the possibilities of watchmaking. As a brand, TAG Heuer celebrates those who dare to be different, offering timepieces that embody achievement, ambition and our unmistakable avant-garde spirit.

As the Official Timekeeper of Formula 1, one of the world’s most prestigious sporting competitions, TAG Heuer continues to unite precision, performance and innovation, inspiring a new generation to push beyond limits and make every second count.

We are looking for someone who values building relationships and creating memorable experiences, with excellent customer service skills – experience working in jewellery or luxury retail would be hugely advantageous, but is not essential.  

The Role:

• Deliver exceptional service to our clients, building long-standing relationships
• Ensure professional selling style from engaging prospective clients to the completion of a sale, including after-sales service
• Represent DMR & Tag to an excellent standard at all times

About you:

• A confident communicator able to articulate a professional and consultative client appointment
• Focused and understanding of your clients and their needs
• Able to communicate with a range of clients to an exceptional standard, maintaining professionalism, ensuring appointments are engaging
• Motivated to achieve targets

About DMR:

• Offering a basic salary dependent upon experience of £12.71 - £13.20 an hour depending on experience, plus commission and a bonus based on showroom performance
• Showroom opening hours are Monday – Sunday 9am – 6pm (part time 32 hours per week)
• Employee discount
• Employee Assistance Programme providing physical and mental health support
• Reward Discounts Programme offering discounts across the high street
• Enhanced maternity & paternity pay
• Company enhanced sick pay
• BUPA Menopause Support plan
• BUPA Mental Health support – access to counselling & therapy sessions