People & Culture Administrator - #2170959

People & Culture Administrator

Location: Liverpool (Speke)

Salary: £28,000 pro rata

Contract Type: Permanent

Hours: Up to 32 hours per week

We're looking for an organised and proactive People & Culture Administrator to join our team.

This role is budgeted at up to 32 hours per week; however, we are open to discussing alternative part-time working arrangements for the right candidate. We recognise that flexibility is important and welcome applications from individuals seeking reduced hours, provided business needs can be met.

This is an excellent opportunity for someone looking to build or further develop a career in People & Culture, HR or business support. You'll play an important role in supporting colleagues across the organisation while gaining exposure to a wide range of people-focused activities.

About FRC Group

FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values — Bravery, Creativity, Passion and Professionalism — drive us to tackle social issues head-on, innovate to create sustainable solutions and inspire positive change.

Operating for over 35 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community and ensuring everyone has access to the essential items that make a house a home.

Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through training, development opportunities and a culture that celebrates achievements and milestones.

The Role

As our People & Culture Administrator, you'll help ensure the smooth running of day-to-day administration across the People & Culture function.

Working closely with colleagues across the business, you'll support a broad range of activities including recruitment, onboarding, employee engagement, wellbeing, training, health and safety administration, facilities coordination and compliance support.

This is a varied role where no two days are the same. You'll be the person who keeps things organised, ensures important processes run smoothly and helps create a positive experience for employees throughout their journey with FRC Group.

Key Responsibilities

Recruitment & Onboarding

• Coordinate recruitment activities, including interview scheduling and candidate communications
• Prepare contracts, offer letters and onboarding documentation
• Support induction and onboarding activities for new starters
• Carry out Right to Work and DBS checks
• Update people systems for starters, movers and leavers

Employee Support & Administration

• Support probation, absence and occupational health administration
• Monitor mandatory training completion and produce reports
• Assist with payroll preparation activities
• Coordinate People & Culture reporting and administration
• Manage shared inboxes and direct queries appropriately
• Schedule meetings and provide administrative support to the wider team

Engagement & Wellbeing

• Support employee engagement, wellbeing and EDI initiatives
• Coordinate monthly birthday celebrations and staff events
• Arrange training sessions, meetings and catering requirements
• Support internal communications and policy sign-off processes

Health, Safety & Facilities Support

• Maintain records relating to risk assessments and toolbox talks
• Support contractor and visitor safety administration
• Assist with accident, incident and near-miss record management
• Support workplace facilities administration and access control arrangements

Continuous Improvement

• Maintain accurate records, trackers and reports
• Support improvements to forms, templates and administrative processes
• Help improve efficiency and employee experience across the business

About You

We're looking for someone who is professional, highly organised and enjoys helping others.

You'll be comfortable managing multiple priorities, handling confidential information and building positive relationships with colleagues across the organisation.

Essential Skills & Experience

• Strong administration and organisational skills
• Excellent attention to detail
• Confident using Microsoft 365, including Outlook, Teams, Word and Excel
• Ability to manage multiple tasks and meet deadlines
• Strong communication and interpersonal skills
• A professional and confidential approach when handling sensitive information
• Ability to follow processes and maintain accurate records
• Experience producing reports and tracking information

Desirable Skills & Experience

• Previous experience in HR, People & Culture, recruitment or administration
• Experience using HR, payroll, recruitment or training systems
• Knowledge of onboarding, Right to Work checks or DBS processes
• Experience supporting employee wellbeing, engagement or training activities
• Experience supporting health and safety administration
• Experience improving processes, trackers or templates

What You'll Get

• 28 days holiday plus bank holidays (pro rata)
• Christmas shutdown
• Up to 10% pension match
• Staff purchase schemes
• Medicash health insurance
• Employee Assistance Programme
• Travel passes
• Cycle to Work scheme
• Birthday celebrations and meals
• Values awards and vouchers
• 3 paid volunteering days per year
• Free parking
• Death in service benefit
• Enhanced maternity and paternity pay
• Free tea, coffee and fruit
• Wonderful Wednesdays and team gatherings
• Training and development opportunities
• The opportunity to make a genuine social impact

Why Join Us?

This is a fantastic opportunity to join a values-led organisation where your work genuinely makes a difference.

You'll gain experience across a variety of People & Culture activities, work alongside passionate colleagues and help us create an outstanding employee experience while supporting our mission to End Furniture Poverty.

If you're organised, people-focused and passionate about making a positive impact, we'd love to hear from you. Apply today and become part of the FRC Group team.