Hotel Manager - #2184307

Hotel Manager

Hotel Manager to lead our operational teams to success following an internal promotion.

Reporting directly to the General Manager, the Hotel Manager oversees day-to-day operations and supports the hotel's strategic planning.

You will deputise in the absence of the General Manager and continually develop the product and the guest service proposition to ensure it is positioned as exceptional in the Liverpool market

Hotel Manager's key responsibilities:

• Manage the daily operations of the hotel, ensuring that the team deliver great hospitality in a warm and friendly environment
• Assisting with the development of any relevant short- & long-term strategic goals
• Lead and develop an energetic workforce, including recruitment, learning and development, employee relations issues, and team engagement initiatives.
• Planning and implementing the delivery of service for all operational departments to meet and exceed guest expectations
• The hotel highly values team spirit and operates on a rotating duties approach. The successful candidate may also be required to assist with any duty or cover for team members in case of emergency.
• Background in branded hotels or large hotels is preferred, so you will understand how we work
• Lead and motivate your team, providing day-to-day leadership and direction and drive sales and profitability forward
• Excellent Customer service skills, standards-driven, good organisational skills

Hotel Manager skills:

• Have the ability to maintain and enhance a guest- and team-centric culture
• Communicate effectively at all levels, both verbally and in writing
• Influence, lead and inspire confidence
• Imbue a coaching, supporting and challenging mentality that delivers operational results
• Build effective and productive relationships (internal & external)
• Create an open environment
• Identify and manage the best resources to achieve targets
• Translate strategies into practical plans

We offer a benefits package including:

• Bonus
• Social Events, Wellbeing and Team Activities
• Training and development
• Cash Health Plan cover option available
• Apprenticeship/Placement opportunities
• Career development and salary review
• Uniform (Laundry / Dry Cleaning for Uniform)
• Meals Provided on Duty
• Length of Service-related holiday scheme
• Eye Care Vouchers
• Employee Discounted Accommodation and F&B
• Life Assurance
• Recommend a Friend Scheme