Account Manager / Business Development Manager - #2187152

Company Description MRD Technologies Ltd is an award-winning IT and telecommunications provider that supports organizations with end-to-end technology solutions. The company offers services ranging from outsourced helpdesk support and cloud-based technologies to the latest mobile communication devices. MRD Technologies positions itself as a professional business partner, helping clients design and implement complete technology strategies tailored to their needs. Team members collaborate closely with a wide variety of businesses, contributing to reliable, innovative, and future-ready IT and telco solutions.

Role Description This is a full-time, on-site Account Manager / Business Development Manager role based in Liverpool. The role involves managing and growing existing client accounts, building strong long-term relationships, and ensuring high levels of customer satisfaction with MRD Technologies’ IT and telco solutions. Day-to-day responsibilities include identifying and pursuing new business opportunities, generating qualified leads, preparing proposals, and presenting tailored solutions to prospective and existing clients. The role also requires coordinating with internal technical and support teams to ensure smooth delivery of services, handling client queries, and maintaining accurate records in CRM or sales systems. The successful candidate will be expected to meet agreed sales and retention targets while representing MRD Technologies in a professional and consultative manner.

Qualifications

• Candidates should possess strong New Business Development and Lead Generation skills to identify opportunities, create pipelines, and drive revenue growth.
• Candidates should possess solid Account Management and Customer Service skills to nurture relationships, retain clients, and ensure high satisfaction levels.
• Candidates should possess excellent Communication skills, including clear written and verbal communication and confident client-facing presentation abilities.
• Candidates should possess general sales and negotiation abilities, with a proven track record in B2B sales, preferably within IT, telecoms, or technology services.
• Relevant experience working with SMEs and larger organizations, understanding of IT and telco products and services, and familiarity with CRM tools would be beneficial.
• Strong organizational and time-management skills, the ability to work collaboratively with technical teams, and a proactive, results-oriented approach are highly valued.
• A valid right to work in the UK and a full UK driving license, or equivalent means of client travel, may be advantageous.