Audio Visual (AV) Account Manager - #2187920

Rapid Technologies designs, supplies and installs audio visual and workplace technology for organisations across the UK. Our solutions include Microsoft Teams Rooms, video conferencing, commercial displays, digital signage, audio systems and smart workplace technology.

We are looking for a commercially minded Internal AV Account Manager to develop existing customer relationships, manage incoming enquiries and convert opportunities into profitable sales.

You will work directly with our Sales Director, with support from our technical and projects teams. We are looking for someone with relevant AV or IT sales experience who can take ownership quickly and become increasingly independent.

What you will be doing

• Managing and growing a portfolio of existing customers.
• Responding to incoming enquiries, understanding requirements and recommending suitable solutions.
• Preparing accurate quotations and proposals, supported by our technical team where required.
• Following up proposals, discussing budgets, negotiating and closing orders.
• Proactively contacting existing and previous customers to identify upcoming projects, upgrades and support requirements.
• Working with manufacturers and distributors on product selection, pricing and availability.
• Maintaining accurate customer records, sales opportunities, forecasts and next actions in our CRM.
• Coordinating with technical and projects colleagues to ensure a clear handover when orders are secured.
• Working towards agreed revenue and gross profit targets.
• The role is primarily office-based, with occasional customer visits, demonstrations, manufacturer training and industry events.

What we are looking for

• Previous experience in AV or IT sales, account management or a closely related commercial role.
• An understanding of AV technology, such as meeting room systems, video conferencing, displays, digital signage and audio.
• Experience managing enquiries and quotations through to an order.
• Confidence building customer relationships, discussing requirements and asking for the business.
• Strong organisation, attention to detail and consistent follow-up.
• Commercial awareness, including an understanding of pricing and gross profit.
• The ability to manage straightforward opportunities independently and recognise when technical input is needed.
• A proactive, dependable approach and a willingness to continue developing your knowledge. Experience selling AV installation projects and Microsoft Teams Rooms would be particularly useful. A full UK driving licence is desirable.

What we offer

• Salary + commission
• 28 days’ annual leave, including bank holidays.
• Company pension.
• Direct support and mentoring from our Sales Director.
• Technical support with system design and more complex requirements.
• Product and manufacturer training.
• An established customer base and incoming enquiries, alongside opportunities to proactively develop business.
• Progression into more senior account management or business development responsibilities as the business grows.

How to apply

Please apply with your CV and a short introduction outlining your AV or IT sales experience and why you would like to join Rapid Technologies.

Preferred start date: January 2027, with notice periods considered.

Ability to commute/relocate:

• Liverpool L19 2QR: reliably commute or plan to relocate before starting work (required)

Experience:

• Audio Visual Sales: 2 years (required)

Work Location: In person