Training & Performance Coach - #2192551

Training & Performance Coach

Milk Education | Liverpool Head Office

At Milk Education, we're looking for a Training & Performance Coach to help develop, train and elevate our recruitment consultants across the business.

Ideally, you'll have previous Learning & Development experience within a recruitment agency, with a strong understanding of how to train, coach and performance manage recruiters.

However, we're also keen to speak with successful recruiters who are ready to pass the torch. Perhaps you've spent years building desks, winning business and delivering results, but your real passion lies in sharing your knowledge, mentoring others and helping people reach their potential.

We're looking for someone with a natural knack for developing people, the confidence to challenge and coach, and the ability to turn recruitment experience into real improvements in performance.

This isn't simply a classroom training role. You'll be working hands-on with consultants, helping them build confidence, sharpen their recruitment skills, improve their performance and become the very best recruiters they can be.

If you're ready to move away from your own desk and make your success about developing others, this could be a brilliant next step.

About Milk Education

At Milk Education, we specialise in recruiting Teachers, Teaching Assistants and Early Years professionals into schools across the UK.

We're proudly independent, purpose-driven and growing at an exciting pace, with 9 offices nationwide and ambitious plans for further expansion.

As we continue to grow, investing in our people and developing high-performing consultants has never been more important.

That's where you come in.

Reporting directly to our Learning & Development Manager, you'll become an integral part of our Learning & Development team, working closely with Branch Managers to develop consultants at every stage of their journey.

From brand-new trainees learning the ropes to experienced consultants looking to improve their performance, you'll play a key role in raising standards, strengthening recruitment capability and driving performance across the business.

What You'll Be Doing

• Deliver engaging induction training, giving new starters the knowledge, confidence and skills to succeed in recruitment.
• Coach consultants through the full recruitment lifecycle, from candidate generation and compliance through to business development, account management and placements.
• Provide ongoing mentoring and support to new consultants throughout their first three months.
• Deliver one-to-one coaching, desk-side mentoring and interactive workshops.
• Work closely with Branch Managers to identify performance gaps, development needs and opportunities for improvement.
• Support performance management through regular coaching, KPI reviews, action plans and accountability.
• Help consultants improve their billings, productivity, conversion rates and overall recruitment performance.
• Coach experienced consultants to overcome challenges, improve consistency and maximise their potential.
• Carry out quality audits and ensure recruitment best practice is embedded across the business.
• Provide constructive feedback, challenge behaviours where needed and support consultants in taking ownership of their development.
• Recognise success, celebrate progress and create a culture where continuous improvement is part of everyday life.

Who We're Looking For

We're ideally looking for someone who has previously worked in Learning & Development within a recruitment agency, with experience delivering training, coaching consultants and supporting performance improvement.

Alternatively, you could be a successful education recruitment consultant or senior education recruiter who is ready for a new challenge outside of billing, with a genuine passion and natural ability for training, mentoring and developing others.

You'll ideally have:

• Previous L&D experience within a recruitment agency, or a successful recruitment background with a natural ability to develop people.
• A strong understanding of the full 360 recruitment lifecycle.
• Experience mentoring, coaching or training recruitment consultants.
• A track record of helping individuals or teams improve performance and achieve results.
• The ability to identify development needs and turn them into practical coaching plans.
• Confidence delivering training, workshops and one-to-one coaching.
• The credibility to challenge, motivate and hold people accountable.
• Outstanding communication skills and the ability to engage people at all levels.
• High emotional intelligence and the ability to adapt your coaching style to different personalities.
• A genuine passion for sharing knowledge and helping others succeed.
• A full UK driving licence and flexibility to travel between our branches.

Why Join Milk Education?

This is a fantastic opportunity to take your recruitment experience in a completely different direction.

Rather than building one successful desk, you'll help develop successful recruiters across a growing national business.

You'll influence careers, improve performance, support future leaders and play a key role in shaping how we develop our people.

If you've spent years succeeding in recruitment and now want to use that experience to help others do the same, we'd love to hear from you.