Pensions Administrator (Level 3 Apprenticeship) - #1653437

Level 3 Pensions Administrator Apprenticeship

Business Area: Pensions Operations

Place of Work: Liverpool

Contract Type: Fixed Term Contract

Do you want to work with one of the largest private defined benefit pension schemes in the UK? Do you have experience in pensions administration and want to work for an organisation that will support your career development? If so, based in the iconic Royal Liver Buildings in Liverpool, we have an amazing opportunity for someone who thrives on working within a supportive and busy office environment. Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.Our team are truly fantastic, not only do we have our own social committee, but our people would genuinely recommend USS as a place to work (100% of new USSL employees would recommend USS as a place to work to a friend!) *Source: Candidate survey, shared 90 days post-start date).

About the role

As a member of our friendly team, you will be responsible for a range of administrative duties including managing a complex and non-routine caseload.

We have a development framework giving the support and guidance to become a subject matter expert or the opportunity to progress into a management role. We love to promote the team and offer opportunities as our team grows. What you will be doing

As a trusted part of the Pensions Operations team you will be responsible for:

• Speaking with our institutions, members and third parties as routine queries arise, including complex and non-routine cases escalating where necessary.
• Automated and manual processes and calculations
• Working closely with other team members, checking work as required.
• Providing support, training and coaching to Administrators as required.
• Contributing to team projects and improving the way we work.
• Managing own workload aligned to team targets and SLAs.

About you

We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!To be successful in the role you will have:

• Previous pensions experience.
• GCSE Maths and English.
• Numerical skills to carry out, check and authorise manual processes and calculations.
• High attention to detail.
• Comfortable with Microsoft office packages
• Good communication skills

Why join us?

At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others.

We're also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team.

Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits!

How we will reward you

• Great starting salary
• Generous annual leave package
• Access to a high quality pension scheme provided through Universities Superannuation Scheme
• Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
• Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
• Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
• Learning and development opportunities to develop your skills, knowledge and talent
• Employee Volunteer Day’s to support the communities where you work and live
• Cycle to Work Scheme

Our culture and values

Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves.

Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values:

• Integrity
• Collaboration
• Excellence

About us

Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK.

We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £75.5bn (at 31 March 2023).USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent.