2nd Line IT Support Engineer - Liverpool - #2135049

2nd Line IT Support Engineer - Liverpool

A 2nd Line IT Support Engineer with strong IT support, Windows 10 / 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool.

My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role, offering hybrid working

Key Skills required:

• Experience of working at a 2nd line IT support level
• Experience with Windows Server admin
• Windows 10 / 11 & M365 experience
• Azure, Entra and Intune experience
• Good working knowledge of support on-prem and configuring hybrid infrastructure environments
• Hyper-V virtualisation
• O365 suite - Exchange Online
• Active Directory, Group Policy (DNS/DHCP)
• VOIP telephony support
• Experience troubleshooting wired and wireless networks - TCP/IP, etc.

Key roles and responsibilities:

• Delivering courteous and expert 2 line IT assistance to all personnel.
• Diagnosis and resolution of IT concerns via remote and on-site methods.
• Deployment of desktop/server software and hardware solutions.
• Enhancement and maintenance of the current infrastructure.
• Regular proactive upkeep of server and desktop systems.
• Thorough troubleshooting of user problems.
• Crafting comprehensive support materials.
• Contribution to the routine administration of IT systems.

Not only will you be joining a leading local organisation, but you will have plenty of scope for growth and further development, if you want to undergo any certifications (AZ-900, AZ-104, CompTIA etc.) and a clear progression path to Infrastructure Engineer/Subject Matter Expert level.

Company benefits include:

• Salary up to £35,000
• 25 days annual leave + Bank Holidays, rising with service
• Private healthcare insurance
• Contributory pension scheme
• Hybrid Working
• Plus much more

If you're keen to join our client's dynamic and friendly team, apply now or send your CV to faye [dot] landells [at] circlerecruitment [dot] com

Key skills: Windows Server, Azure, Endpoint, Intune, IT Infrastructure, Networking, exchange, hyper-v, VOIP, IT Support, Service Desk, Liverpool, Warrington, St Helens, Wirral

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