Credit Hire Handler - #2172398

Pre-Litigation Fee Earner / Credit Hire Handler

Location: Liverpool

Salary: £Competitive

Contract Type: Perm

Position Type: Full Time

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach.

With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.

Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers.

We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.

We are currently seeking a Pre-Litigation Credit Hire Specialist to join our growing team in Liverpool. This is an exciting opportunity for someone with experience in Credit Hire or motor claims who is looking to further develop their career within a fast-paced, supportive and ambitious legal environment.

In this role, you will be responsible for managing a caseload of pre-litigated Credit Hire claims from inception through to settlement or the issuing of proceedings. You'll play a key role in driving claims forward, achieving positive outcomes for clients and ensuring files are progressed efficiently and proactively.

Key Responsibilities:

• Manage your own caseload of pre-litigated Credit Hire claims from instruction through to conclusion or litigation handover
• Progress claims efficiently whilst identifying opportunities to maximise recovery and achieve early resolution where appropriate
• Submit claims to the Motor Insurers' Bureau (MIB) and liaise with their representatives, nominated solicitors and foreign handling agents
• Handle claims involving uninsured drivers, untraced drivers and cross-border matters
• Manage a varied caseload including both Fast Track and Multi Track matters
• Review liability, quantum and evidential issues, adopting a proactive and strategic approach to claims handling
• Maintain excellent client care whilst building strong relationships with key stakeholders throughout the claim lifecycle

About You:

• Previous experience handling Credit Hire claims is preferred, although candidates with strong motor claims experience will also be considered
• A good understanding of the Motor Insurers' Bureau (MIB) process and its role within motor claims handling
• Strong negotiation skills with the ability to achieve commercially favourable outcomes
• Able to manage a busy caseload whilst working to targets and service level expectations
• Excellent communication skills, both written and verbal
• Highly organised with strong attention to detail and effective file management skills
• Able to work independently whilst also contributing positively to a collaborative team environment
• Client-focused, professional and committed to delivering a high standard of service

Why Join Us?

At Bond Turner, we offer more than just a role – we offer a career path. You’ll be supported, valued, and given the tools you need to succeed. If you’re driven, ambitious, and committed to achieving great results for your clients, we want to hear from you.

What we offer in return:

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links.

• A competitive salary
• 23 days holiday + your Birthday off + plus 8 bank holidays.
• Income protection, critical illness cover & death in service cover
• Employee Assistant Programme.
• Workplace pension scheme.
• Free onsite weekly classes and well-being programmes.
• Discounted onsite Restaurant, Coffee Shop / Café.
• Secure bike storage.
• The opportunity to develop a rewarding and successful career with a wonderful Law firm.