Supplier Oversight Manager - #2181474

Rev & Regs are recruiting for a Supplier Oversight Manager role for a large multinational wealth and investments company in Liverpool.

In this high-impact role, you’ll take ownership of the company’s supplier landscape, ensuring the partners they rely on deliver consistently strong outcomes for their clients and business. Acting as the first line of oversight, you’ll shape and operate a risk-based supplier governance framework, making sure their most critical providers are managed with the right level of rigour, control and insight.

Responsibilities:

• Own the day-to-day internal and non-material external supplier relationships, including performance, service quality, incidents and remediation.
• Design and operate a criticality-based supplier oversight framework, ensuring proportional governance, controls and reporting.
• Establish and maintain a clear supplier ownership model, defining relationship owners, operational owners and escalation routes.
• Monitor and manage SLA/KPI performance, ensuring regular performance reviews, clear issue tracking and root-cause analysis and timely remediation and escalation of persistent issues
• Define, request and review supplier attestations, ensuring evidence is complete, challenged where required, and actions tracked to closure.
• Own the end-to-end onboarding of new suppliers, ensuring criticality and risk assessment is completed, ownership and governance are established and SLAs, reporting and escalation routes are in place.
• Provide concise, decision-focused reporting to the Outsourcing Governance Committee covering supplier inventory and onboarding, performance and SLA outcomes, attestations and .key themes and incidents, risks and remediation progress
• Escalate material supplier risks, control gaps and service failures in line with governance expectations.

Experience:

• Experience in supplier management, outsourcing oversight or vendor governance in a regulated environment.
• Strong experience managing SLAs, performance reviews and service remediation.
• Strong stakeholder management and clear written communication skills.
• Ability to run a control-focused oversight model with a clear evidence trail.
• Ability to think logically through complex problems.
• Excellent communication and relationship building skills.
• Good attention to detail and accuracy.
• Good organisational and time management skills.

Salary - up to £78,000 plus bonus

Location: Hybrid - 2 days per week in Liverpool office

Contract: Permanent